Frequently Asked Questions

Everything you need to know about your Anna + Nina shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within Europe, while international deliveries can take between 7-12 business days depending on your location.

What is your return policy?

We offer a 14-day return window from the day you receive your parcel. Items must be returned in their original condition, unworn, and with all tags attached.

How should I care for my Anna + Nina jewelry?

To keep your pieces shining, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the original pouch provided.

Do you offer international shipping?

Yes, we ship our collections worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, iDEAL, and Klarna for buy-now-pay-later options.

Are your products ethically sourced?

Sustainability and ethics are at our core. We work closely with certified suppliers to ensure fair labor practices and responsible sourcing for all our materials.